MindBody Dynamixs

Conflict Management

Where there are choices, there is potential for disagreement. Such differences, when handled properly, can result in richer, more effective, creative solutions and interaction. When disagreement is poorly dealt with, the outcome can be contention. Contention creates a sense of psychological distance between people, such as feelings of dislike, bitter antagonism, competition, alienation, and disregard.

People differ in their sensitivity to comments or actions of others, as well as their ability to deal with the stress created by a conflict situation. While it is important that we are sensitive to how we affect others, there is much virtue in not taking offense easily ourselves. Or by finding constructive outlets to dissipate stressful feelings (e.g., exercise, music, reading, an act of service to another, or even a good night's sleep)...

When disagreements emerge it is easy to hear without listening. People involved in conflict often enlist others to support their perspective and thus avoid trying to work matters out directly with the affected person.

Within the Corporation many managers report that too much of their time is spent on trying to sort out staff/team disputes which frankly they can do without.

There are three many stances that people take to deal with conflict: Fighting it out, Yielding, ie giving in, and Avoidance.

In MBD we have developed a strategy based on the three C’s, Clear Concise, Communication.

There are numerous techniques available to resolve Conflict and in the future tactics to avoid a reoccurance.

If you wish to know more about resolving conflict

How do Wars start:
Two neighbours have a disagreement about something, they call upon their respective families to support them, the families call upon their friends i.e. the community, the community call upon the elders i.e. society, society calls upon those in power, those in power call upon the Armed forces. Before you know it the two neighbours are now in the army and are killing each other war by any other name... for what?

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